Privacy Policy

Privacy Policy

Privacy Policy - Website

The Privacy Policy is part of the General Conditions of this website. (www.collaborativeperks.com)

In compliance with the principle of transparency and the duty to inform, as established by current European and national data protection regulations, the Data Controller hereby informs data subjects of the circumstances and conditions under which their personal data is processed, as well as of the rights to which they are entitled.

This Privacy Policy forms part of the General Terms and Conditions governing this Website.

Who is responsible for processing your data?

COLLABORATIVE PERKS
ECHANGERSAMAISON S.A.S.

Address: 4 rue Michel Ange, 75016 París (Francia)
EU VAT Number: FR 44 534910617.

Madrid branch office: Calle Donoso Cortés 8, 1º D; 28015 MADRID

Registered with the Madrid Commercial Registry under number N0018048I.

For any questions or queries, you can contact us through:

  • Phone number: +34 912322666 and +34 610509341
  • Email: info@collaborativeperks.com


We reserve the right to modify or update this Privacy Policy at any time. We recommend reviewing it regularly to remain informed.

If you belong to any of the following user categories, please consult the relevant section below:

- CLIENTS
What personal data do we process?

We will process the identification and contact details of representatives of our clients for the purpose of managing the contractual relationship we maintain with the legal entities they represent. In the case of individual clients (natural persons), we will process their identification, contact, and financial data solely for the purpose of managing the contractual relationship we maintain with them.

For what purposes will we process your personal data?

  • Preparation of quotations and subsequent follow-up through communications between both parties.
  • Provision of the contracted services, as well as the management and maintenance of the commercial relationship with our clients.
  • Providing information through electronic means in response to your requests.
  • Sending commercial or event-related information by electronic means, provided that express consent has been given or it falls within our legitimate interest.
  • Invoicing and filing of the corresponding tax declarations.
  • Carrying out the relevant transactions.
  • Control and debt collection procedures.

What is the legal basisc for the processing of your data?

  • The existence of a contractual relationship between the parties or the application, at the data subject’s request, of pre-contractual measures.
  • Compliance with a legal obligation applicable to the Data Controller.
  • Consent provided by the data subject or their legal representative.
  • The legitimate interest of the Data Controller.

How long will we retain your personal data?

For the duration of the contractual relationship between the parties and, once it has ended, the data will be duly blocked for the legally established limitation periods arising from said relationship.

- WEBSITE OR EMAIL CONTACTS
What data do we collect through the website?

If you provide us with information via a contact form, we will process your identification and contact details, as well as any other data you may share through said form. Additionally, we may process your IP address, the type of operating system or browser used, and the duration of your visit, in a pseudonymized manner.

For what purposes will we process your personal data?

  • To manage the requested service, respond to your inquiry, or process your request.
  • To send commercial or event-related information via electronic means.
  • To perform analyses and improvements to the Data Controller’s website, in relation to the products or services offered, as well as to improve commercial strategy.

What is the legal basis for processing your data?

The user’s consent or the existence of a contractual relationship between the parties.

How long will we retain your personal data?

For as long as you remain in contact with us or until you exercise a right that entails the erasure of your data. Thereafter, your data will be duly blocked for the legally established limitation periods.

- SUPPLIERS
What personal data do we process?

We will process the identification and contact details of representatives of our suppliers for the purpose of managing the contractual relationship we maintain with the legal entities they represent.

For what purposes will we process your personal data?

  • Preparation/approval of quotations and subsequent follow-up through communications between both parties.
  • Monitoring of the contracted services and management of the commercial relationship.
  • Invoicing and filing of the corresponding tax declarations.
  • Sending commercial or event-related information via electronic means, provided that express authorization has been given or it falls within our legitimate interest.
  • Carrying out the relevant transactions, as well as control and debt collection procedures.

What is the legal basis for processing your data?

  • The existence of a contractual relationship between the parties or the application of pre-contractual measures.
  • Compliance with a legal obligation applicable to the Data Controller.
  • Consent granted by a legal representative of the supplier.
  • The legitimate interest of the Data Controller.

How long will we retain your personal data?

For the duration of the relationship between the parties and, once it has ended, the data will be duly blocked for the limitation periods arising from said relationship.

- NEWSLETTER CONTACTS
What data do we collect through the Newsletter?

Identification data (first and last name) and contact information (email address).

For what purposes will we process your personal data?

To periodically send updates, promotions, and relevant information.

What is the legal basis for processing your data?

Consent granted by the data subject or their legal representative.

How long will we retain your personal data?

Until the consent granted is revoked, which may be done at any time without retroactive effect. Once revoked, the data will remain duly blocked for the legally established limitation periods.
The data subject will always have the option to unsubscribe in any communication.

- JOB APPLICANTS
What personal data do we process?

We will process the data you share with us in the context of a recruitment process or unsolicited application. Generally, this includes your identification and contact details, Curriculum Vitae, and information regarding your professional and/or academic background.

For what purposes will we process your personal data?

  • To organize recruitment processes for the hiring of employees.
  • To schedule job interviews and evaluate your application.
  • To store your Curriculum Vitae for future recruitment processes in case you are not selected for the position you applied for.

What is the legal basis for processing your data?

  • The application of pre-contractual measures at the request of the data subject.
  • Consent granted by the data subject or their legal representative for the retention of the Curriculum Vitae and related professional and/or academic data.

How long will we retain your personal data?

Until the end of the recruitment process and, if authorized, for a maximum period of 1 year. Once this period has expired, the data will be duly blocked for the legally established limitation periods.

- QUALITY SURVEYS
What data will we process?

Your identification data and any information derived from the responses provided in the survey.

For what purposes will we process your personal data?

To assess the level of quality of the service or product provided, and to improve the services or products offered.

What is the legal basis for processing your data?

Your consent, which may be revoked at any time without retroactive effect.

How long will we retain your personal data?

Until the consent granted is revoked, which may be done at any time without retroactive effect. Once revoked, the data will remain duly blocked for the legally established limitation periods.

- VIDEO SURVEILLANCE
What personal data do we process?

We process your image, and in the case of outdoor or parking area cameras, we also process your vehicle’s license plate number.

For what purposes will we process your personal data?

To ensure the security of property, facilities, and individuals.

What is the legal basis for processing your data?

The lawful basis for processing is the performance of a task carried out in the public interest.

How long will we retain your personal data?

For a period of 1 month from the time of recording, unless an incident occurs, in which case the recordings may be kept for a longer period until the incident is resolved or the footage is provided to law enforcement authorities or other competent bodies.

- ETHICS CHANNEL
What data will we process?

If you choose to identify yourself, we may process the following data: your name, surname, email address, phone number, and the personal data of third parties that you include in your report.

For what purposes will we process your personal data?

  • To manage submitted reports.
  • To adopt appropriate corrective measures.
  • If necessary, to inform you of the outcome of the procedure.

What is the legal basis for processing your data?

The lawful basis for processing is compliance with a legal obligation applicable to the Data Controller.

How long will we retain your personal data?

The data will be retained for the time strictly necessary to investigate the reported facts. In any case, after three months from receipt of the report—or if no acknowledgment of receipt was sent to the whistleblower, three months from the expiry of the seven-day period following submission—unless the case is particularly complex and justifies an extension (up to an additional three months), the data provided will be deleted, unless they are required for legal proceedings in a different context.

- SOCIAL MEDIA
What personal data do we process?

We will use the data available on your user profile, as well as any information you provide when contacting us through our social media profiles.

For what purposes will we proces your personal data?

  • To handle and respond to your queries, requests, or petitions.
  • To manage the requested service.
  • To publish your image on our profiles, at your request.
  • To engage with you and build a community of followers.

What is the legal basis for processing your data?

The legal bases for processing your data are your voluntary decision to contact us and, where applicable, your acceptance of a contractual relationship within the relevant social media environment. The processing of your data on social media will be carried out in accordance with the privacy policies of the respective platforms.

How long will we retain your personal data?

We can only access or remove your data in a limited manner, as we operate through a specific profile. We will process your data for as long as you follow us, are connected as a “friend,” or interact with us by using “like,” “follow,” or similar buttons.

Any modification of your data, or restrictions regarding information or publications, must be managed through your own profile settings on the relevant social media platform.

ADDITIONAL INFORMATION REGARDING THE PROCESSING OF YOUR DATA

Do we include personal data of third parties?

As a general rule, we only process data provided by the data subjects themselves. If you provide us with data belonging to third parties, you are required to inform them in advance and obtain their consent. Otherwise, you release us from any liability resulting from the failure to comply with this requirement.

What about data concerning minors?

We do not process data of individuals under 14 years of age. Therefore, please refrain from providing such data if you are under that age, or from supplying data of third parties who are under that age. The Data Controller disclaims any liability for failure to comply with this requirement.

What security measures do we apply?

You can rest assured—we have adopted an optimal level of protection for the personal data we process and have implemented all technical and organizational measures available to us, in accordance with the current state of technology, to prevent the loss, misuse, alteration, unauthorized access, and theft of your data.

What security measures do we apply?

Your data will not be disclosed to third parties, unless required by law or with your prior consent. Notwithstanding the above, your data may be communicated to the Spanish Tax Agency (Agencia Estatal de la Administración Tributaria), as well as to banks and financial institutions for the purpose of processing payment for the service provided or product purchased.

To fulfill the purposes set out in this Privacy Policy, we may rely on the assistance of service providers who may have access to your personal data. The Data Controller has entered into appropriate data processing agreements with all such providers, requiring them, among other obligations, to: implement suitable technical and organizational measures; process personal data only for the agreed-upon purposes; and act solely in accordance with the instructions of the Data Controller.

What are are your rights?

  • To access your personal data.
  • To request the rectification of your data if it is inaccurate.
  • To request the erasure of your data.
  • To withdraw any consent previously granted.
  • To request the restriction of the processing of your data.
  • Not to be subject to automated decision-making.
  • To data portability, whereby your data will be provided in a structured, commonly used, and machine-readable format.

    • – To lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) at www.aepd.es.

    If you update or modify any of your personal data, we kindly ask that you notify us in order to keep our records accurate and up to date.

How can you exercise your rights?

  • We have forms available for the exercise of your rights, which you may request at the postal or email addresses provided at the beginning of this document. Alternatively, you may use the forms made available by the Spanish Data Protection Agency or other third parties.
  • Forms may be submitted in person, sent by post, or by email to the Data Controller at the address indicated at the beginning of this document.
  • If there is reasonable doubt about your identity, we may request additional identification information in order to process your request.

How long do we take to respond to rights requests?

We will respond within one month from the date of receipt of the request. This period may be extended by an additional two months if necessary due to the complexity of the request. In such cases, you will be duly informed of the extension within the original one-month period.

Do we use cookies?

If we use cookies other than those strictly necessary, you may consult our Cookie Policy through the corresponding link available on the homepage of our website.
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Where are we?

Spain office
Calle Donoso Cortés nº8, 1ºD
28015, Madrid (Spain)

France office
4, rue Michel Ange
75016, Paris (France)

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(+33) 970 44 90 88 (EN & FR)
(+34) 91 23 22 666 (ES)
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(+34) 610 509 341 (ES)

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