Privacy Policy

1. Data controller

Collaborative Perks SAS, with registered office at 4, rue Michel Ange, 75016 Paris (France), is the controller of personal data collected through our platform and website.

For any question about this policy or your data, contact us at privacy@collaborativeperks.com or by mail at the address above.

2. Data we collect

We collect the following categories of data:

• Identification data: first and last name, business email, job title, employer.
• Technical data: IP address, browser type, pages viewed, session duration.
• Declarative data: information you provide via our forms (demo request, application, contact).

3. Purposes and legal basis

Your data is processed for the following purposes:

• To provide and operate the Collaborative Perks SaaS platform (contract performance).
• To respond to your demo, contact or job requests (legitimate interest).
• To improve our services and website (legitimate interest).
• To send you marketing communications if you have consented (consent).
• To comply with our legal and accounting obligations.

4. Retention periods

Retention periods vary by data type:

• Active customer accounts: throughout the contractual relationship, then 3 years for commercial purposes.
• Contact forms and unsolicited applications: 2 years from the last exchange.
• Technical data (logs): 12 months.
• Accounting data: 10 years (legal obligation).

5. Recipients

Your data is accessible only to:

• Our authorised employees (Sales, Customer Success, Support, Management).
• Our technical processors (hosting, transactional e-mail, analytics), all bound by GDPR-compliant data-processing agreements.
• Competent authorities when required by law.

We do not sell or rent your data to third parties.

6. International transfers

Some of our processors may handle your data outside the European Union. When that happens, we ensure appropriate safeguards are in place: adequacy decision, EU Standard Contractual Clauses, or supplementary measures aligned with EDPB guidance.

7. Your rights

Under the GDPR, you have the following rights:

• Access, rectification and erasure of your data.
• Restriction of processing.
• Data portability.
• Objection to processing, including direct marketing.
• Withdraw your consent at any time.
• Set post-mortem instructions.

To exercise your rights, contact us at privacy@collaborativeperks.com. You also have the right to lodge a complaint with your supervisory authority (e.g. CNIL in France).

8. Security

We implement appropriate technical and organisational measures to protect your data: TLS encryption, multi-factor authentication, regular backups, access logging, hosting in ISO 27001-certified facilities.

9. Cookies

Our website uses cookies for its operation and for audience measurement. See our cookie policy for details.

10. Updates

This policy may be updated. Material changes will be communicated to you by email or via a banner on our website.